Our Privacy Policy

We are committed to protecting your privacy and handling your personal data with transparency and care.

Data Collection

• We collect personal data to provide and improve our services.
• This includes information you provide directly and data collected automatically.
• We only collect data that is relevant and necessary for our stated purposes.

Data Usage

• Your data is used to personalise your experience and communicate with you.
• We process data to enhance our website and service offerings.
• We do not sell your personal data to third parties.

Your Rights

• You have rights regarding your personal data, including access and correction.
• You can request deletion or restriction of your data processing.
• We are committed to facilitating your privacy rights in accordance with UK law.

Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and services, focusing on creating beautiful and comfortable home interiors.

We are committed to safeguarding the privacy of our website visitors and service users, ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your trust is paramount, and we aim to be transparent about our data practices.

Data Controller

We are the data controller responsible for processing your personal data collected through this website.

Our registered office is in the United Kingdom, and we adhere to all relevant UK data protection laws.

If you have any questions about this policy or our data practices, please contact us using the details provided below.

Information We Collect

We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

This may include your name, email address, phone number, and any details you share about your home interior preferences.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect to provide, operate, and maintain our website and services, including offering tailored advice on balancing beauty and comfort in your home.

Your data helps us to improve our website, products, and services, develop new offerings, and understand how you engage with our content.

We may also use your information to communicate with you, send you marketing and promotional communications, and respond to your inquiries.

Disclosure of Your Information

We may share your data with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

We will not sell, rent, or lease your personal information to third parties.

Legal Basis for Processing

We process your personal data based on several legal grounds, including your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests.

Where we rely on your consent, you have the right to withdraw it at any time.

Our legitimate interests include improving our services, marketing our offerings, and ensuring the security of our website.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, and the purposes for which we process your personal data.

When your personal data is no longer required, we will securely delete or anonymise it.

Your Data Protection Rights

Under UK GDPR, you have various rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for upholding information rights.

To exercise any of these rights, please contact us using the details provided in this policy.

Security of Your Data

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We strive to protect your personal data, but we cannot guarantee its absolute security.

International Data Transfers

We do not typically transfer your personal data outside the United Kingdom or the European Economic Area (EEA).

Should any data transfer outside these regions become necessary, we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK government.

We will always ensure that any such transfers comply with UK data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this policy, you may email us at [email protected].

You can also write to us at: Data Protection Officer, 14 Regent Street, Nottingham, NG1 5BQ, United Kingdom.

We are dedicated to addressing any concerns you may have regarding your privacy and data protection.